Frequently Asked Questions

General

Is Your Gym 24/7?


Yes, As a Bodyapeel Member you receive a key tag which gives you 24/7 access outside our staffed hours, which are (Mon-Fri) 8:30am-6:30pm (Saturday) 8:30am-12:00pm.




Im 13 Years Old, Can I join?


Unfortunately due to regulations our minimum age requirements are 14 years of age if you are accompanied by a legal guardian (gym member) training with you (not just supervising), at age 15-18 you can train alone with parental permission on your membership form.




Is Bodyapeel Mandurah A Female Only Gym?


No, anyone and everyone can train at Bodyapeel Mandurah if they meet the age requirements (check “Im 13 years old can I join”), we recommend that everyone gets a clearance from their doctor before they commence training.




Do You Have A Joining Fee?


No, We have NO JOINING FEE on any membership.




Can I Bring My Friend For A Trial Session After Hours?


We do offer a Free Day Pass to anyone wanting to try out the gym, however Free Day Passes are only in staffed hours (check “What Is Your Staffed Hours”)




What Is Your Staffed Hours?


Our staffed hours are 8:30am-12:00pm (Mon-Fri) and 8:30am-12:00pm (Saturday). But remember if you are a member you have 24/7 access with your key tag.




Do You Offer A Gym Induction When I Sign Up?


Yes, When you sign up to any of our memberships you are eligible for one of our Free gym inductions by one of our awesome coaches. There are not compulsory to everyone joining, but is Free if you would like to put your name down.




Do I Have To Wear Shoes?


Yes, Shoes must be worn at all times while in the gym for your safety and the hygiene of all our members.




Can I bring My Kids After Hours?


No, All children that come into the gym must go into the creche in the creche hours, children are not permitted in any other areas of the gym at any time.




Can I Suspend/Hold My Membership?


Yes, memberships can be put on hold for a minimum of 14 days and up to 3 months if you go on holiday or get sick or injured. 7 Days notice must be given before the starting date of your suspension. All you need to do is either send us an email with your starting and end date to enquiries@bodyapeelmandurah.com.au or come into reception to fill in a very small form.




Is Their Adequate Parking At Your Gym?


Yes, there is well lit and very safe parking area directly in front of our gym, with around 150 bays.




Do You Sell Supplements?


YES WE DO, Please find us in a cabinet in our reception, more supplements coming soon.





Creche

Do You Have A Creche?


Yes, We do have a Creche for more info about our Creche like ages limits, hours, images. Go to the CRECHE tab on the website.




What Is Your Creche Hours?


Our Creche hours are 9:00am-11:30am (Mon-Fri), 4:30pm-7:00pm (Mon-Thurs), 8:15am-10:45am (Saturday).





Group Fitness

Do You Have Group Sessions?


Yes, We have a great Group Session Timetable that consists of over 80 group sessions per week absolutely FREE if you are a member. Our group sessions consist of 50% “live” group sessions with a instructor (including Les Mills and yoga) and 50% Les Mills Virtual classes which gets shown on your HUGE 4m x 3m projector screen.




Does Your Group Sessions Cost Extra?


No, All our group sessions are included in all off our gym memberships, if you are not a gym member then you can pay our casual rate at reception.




Do I have To Bring My Own Gloves For Your Boxing Classes?


Yes, for hygiene purposes we do not provide boxing gloves, they can be bought at reception for you to keep. We do however provide mits for everyone to use in our group sessions or for general use.





Cafe

Do You Sell Protein Shakes/Bars?


Yes, we have a very large fridge and vending machine with plenty of goodies for your pre workout, post workout or just to enjoy. (Pre workouts ready to drink, water, powerades, protein shakes ready to drink, protein bars, energy drinks etc)




Do You Sell Food?


Yes, we sell Core Power Foods for a very cheap $6.95 which can be found in a freezer in our cafe area, Don’t have a microwave at work? No worries, heat it up in our microwave, grab a seat and enjoy your meal in our cafe.




Do You Have Coffee?


Yes, we have a self service vending coffee machine, but don’t worry it uses REAL coffee beans and not powder milk, so you’ll enjoy this one.





Personal Trainers/Coaches

Do You have Personal Trainers/Coaches?


Yes, Go to COACHES on our website to see the great Coaches that we have at Bodyapeel Mandurah.





Facilities

Do You Have Change Rooms and Showers?


Yes, we have very clean separate male and female change rooms with 4 individual cubicle showers in each change room for privacy.